Privacy Policy

Privacy Policy

This Privacy Policy relates to Outline Global Pty Ltd (ACN 122 481 341) and its related bodies corporate (“Outline”, “we”, “us”, and “our”). Outline Global Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We appreciate that privacy is important to everyone and we respect your privacy. We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.

This Personal Information is obtained in many ways including interviews, correspondence, by telephone and facsimile, by email, via our website, from your website, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists or request information to be removed from our databases at any time by contacting us in writing.

When we collect Personal Information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information.

Due to the nature of the services provided by us, we do not collect sensitive information (such as information about your religion, trade union membership, political opinion, health, sexual preference or criminal record) or credit information (information about loans that may have been provided to you) about you.

How do we collect your personal information?

Personal information we collect will be requested directly from you for the purpose of delivering services and ensuring we can contact you regarding the subject matter. If you do not provide the information requested by us, we may not be able to provide you with our services, or to assist you with your specific needs.

Enquiries about Outline Global and requesting a quote for Outline’s products or services.

We may collect personal information about you in various ways and at several different points if you choose to provide it to us. For example:

  • if you send us an email to enquire about our website or licence terms, or provide us with information about yourself through the website;
  • if you consent to us recording a telephone conversation with our representatives; or,
  • when you complete an application form for one of our products or services.

We also collect personal information about you from third parties that you have authorised to provide us with this information. For example, we may be provided with your personal information by LinkedIn or other similar service providers. From time to time, we may also purchase lists containing personal information about individuals from organisations offering such lists for marketing purposes.

Website Use

When you use our website (, cookies will be placed on your computer to keep track of your use of our website. For example, cookies allow us to remember which Outline Global image you were viewing when you last visited our website. Cookies do not capture or track any personal information. However, you may elect to set your computer so that cookies are not placed on your computer.

We may from time to time use cookies on Our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of Our website. Our website may from time to time use cookies to analyse website traffic and help Us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google AdWords. These ads may appear on this website or other websites you visit.

Will Personal Information be given to anyone else?

In the circumstances described below, personal information may be disclosed outside of our organisation.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification, or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Outline Global will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete, and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at:

Outline Global Pty Ltd

1300 945 216


Updated 20 October 2023